Freight Operations Manager
5 days ago
Rakkgalakane is seeking a dedicated Freight Operations Manager to join our team in Cape Town.
Job OverviewThis is an exciting opportunity to lead our operations team and drive business growth in the retail/logistics industry.
Responsibilities:- Manage and maintain client SLA's within KPI's, ensuring timely and efficient service delivery.
- Liaise with customers daily to discuss orders and resolve any issues that may arise.
- Support the Key Account Manager in developing and implementing sales strategies.
- Lead a team of 6 and provide guidance and training as needed.
- Collect and analyze data on a weekly/monthly/quarterly basis for customer meetings.
- Grade 12 qualification or equivalent.
- At least 5 years' experience in ocean freight forwarding.
- 3 years' supervisory experience with a team of 6 or more.
- Qualification in supply chain/logistics (advantageous).
- Incoterms knowledge.
- Retail/logistics industry experience.
- Familiarity with order management systems.
- A competitive salary range: R500,000 - R700,000 per annum (dependent on experience).
- Overtime pay when operational requirements demand it.
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