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Account Manager
2 weeks ago
Job Description for Key Account Manager:
We are seeking an experienced Key Account Manager to join our team in Johannesburg.
Sales Responsibilities:
- Schedule and attend appointments with customers and sub-distributors.
- Demonstrate products to clinical personnel.
- Achieve monthly and quarterly sales budgets for the SBU.
- Build relationships with new and existing customers.
- Process and follow up on quotations.
- Perform general administration tasks.
- Collaborate with technical services as needed.
Marketing Strategies:
- Develop and implement workshops and conferences as necessary.
- Manage sales budgeting per territory for the SBU.
- Implement tactical and strategic plans.
- Promote products through congresses, customer workshops, and educational events.
- Maintain regular contact with customers and new prospects.
- Effectively promote all products in the portfolio.
- Communicate product features and benefits to customers.
- Analyze competitors' products and develop appropriate responses.
Customer Relationship Management:
- Establish relationships with key stakeholders and opinion leaders.
- Maintain strong relationships with customers, payers, government, and employees representing our products and services.
- Gather customer requirements to ensure satisfaction.
- Contribute to successful congresses and training workshops.
- Manage relationships with customers, prospects, and key opinion leaders.
- Apply customer profiling and mapping tools to grow product families according to customer needs.
Sales Reporting and Administration:
- Meet monthly and quarterly sales budgets for the SBU.
- Support daily Ariba/Trade world, tender input, and quote requests.
- Submit expense claims on time with correct allocations.
- Deliver monthly reports to the Business Unit Manager.
- Record weekly call reports and planners on Force Manager.
- Comply with regulatory SOPs, SA Regulations, and Code of Business Ethics.
Training and Education:
- Implement marketing function effectively.
- Prepare presentations for Sales Consultants' and management meetings.
- Provide product information and technical/clinical application details.
- Develop educational events for customers to enhance growth.
- Train new customers on the range of products.
Reporting and Compliance:
- Follow group credit policies and procedures.
- Maintain administrative responsibilities, including monthly marketing activity reports.
- Ensure compliance with legal and ethical standards for product and marketing activities.
Stock Management:
- Support stock rotation and slow-moving inventory identification and returns.
- Manage demo equipment allocated to customers.
Requirements:
Qualifications
- Minimum Grade 12 (NSC) qualification.
- Relevant degree or diploma advantageous.
- Project management and sales experience beneficial.
- Certified paramedic or extensive EMS experience required.
- Key account management experience necessary.
- Proficiency in MS Office, especially Excel (level 2) and MS Word, required.
Skills and Competencies:
- Strong planning and organizational skills.
- Excellent written and verbal communication skills.
- Interpersonal skills essential.
- Negotiation skills crucial.
- Able to work independently and collaboratively.
- Motivated and results-oriented.
- Travel extensively in the country and occasionally abroad.
Salary and Benefits: R60,000 - R65,000 per month (CTC)
Includes: Travel allowance, pension, medical aid. Our client will provide a laptop, iPad, fuel card, and reimburse cell phone (R969) and data (up to R100 pm).
