Lead Generation Expert Leader

6 days ago


Cape Town, Western Cape, South Africa Lead Generation Group Full time
Lead Generation Expert Leader Job Overview

We are a rapidly scaling company that provides regulated fund services and technology, with a vision to become the trusted hub of private markets.

As a Lead Generation Expert Leader, you will be responsible for developing and implementing strategies to reduce escalation rates and enhance overall client satisfaction.

Main Responsibilities:

  • Providing expert guidance and coaching to team members on complaint handling and resolution.
  • Developing and implementing process improvements to drive efficiency and effectiveness.

The ideal candidate will have a strong understanding of customer service principles and be able to develop and implement strategies to improve customer satisfaction.



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