Business Operations Manager
2 weeks ago
Job Summary
Abantu Staffing Solutions is seeking a highly skilled and experienced Business Operations Manager to lead our sales department and oversee general office and facilities management. The successful candidate will possess excellent leadership and communication skills, with a strong work ethic and attention to detail.
Key Responsibilities
- Support and manage the sales department to ensure profitability and growth.
- Oversee general office and facilities management, ensuring a safe and productive work environment.
- Manage staff attendance, punctuality, and performance, providing guidance and support as needed.
- Monitor and report on key performance indicators (KPIs) for technical and administrative departments.
- Manage customer frustrations and expectations, escalating unresolved issues to Directors within 48 hours.
Requirements
- Matric certificate.
- Relevant tertiary qualification (advantageous).
- Microsoft Office proficiency.
- Valid driver's license.
- Office automation experience essential.
- At least 5 years of experience in office, facilities, staff, and client management.
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