Business Operations Manager

2 weeks ago


East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

Job Summary

Abantu Staffing Solutions is seeking a highly skilled and experienced Business Operations Manager to lead our sales department and oversee general office and facilities management. The successful candidate will possess excellent leadership and communication skills, with a strong work ethic and attention to detail.

Key Responsibilities

  • Support and manage the sales department to ensure profitability and growth.
  • Oversee general office and facilities management, ensuring a safe and productive work environment.
  • Manage staff attendance, punctuality, and performance, providing guidance and support as needed.
  • Monitor and report on key performance indicators (KPIs) for technical and administrative departments.
  • Manage customer frustrations and expectations, escalating unresolved issues to Directors within 48 hours.

Requirements

  • Matric certificate.
  • Relevant tertiary qualification (advantageous).
  • Microsoft Office proficiency.
  • Valid driver's license.
  • Office automation experience essential.
  • At least 5 years of experience in office, facilities, staff, and client management.


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