Financial Services Consultant

1 day ago


Cape Town, Western Cape, South Africa Standard Bank Group Full time
Job Title: Cash Handling Specialist

We are seeking a skilled Cash Handling Specialist to join our team at Standard Bank Group. As a key member of our branch operations, you will be responsible for providing exceptional customer service and ensuring the smooth handling of cash and card transactions.

Key Responsibilities:
  • Manage cash and card transactions, including teller and ATM services
  • Assess customer demand and provide solutions within the bank's financial offerings
  • Ensure compliance with banking policies and procedures
  • Develop a deep understanding of customer needs and preferences
Requirements:
  • National Certificate in Banking (NQF5 FAIS recognised qualification)
  • 3-4 years of previous branch banking experience
  • Familiarity with legal aspects of cheques and cash handling
  • Knowledge of banking processes and procedures
Competencies:
  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical Approaches
  • Examining Information
Technical Skills:
  • Banking Process & Procedures
  • Application & Submission Verification (Business Banking)
  • Customer Acceptance & Review (Consumer Banking)
  • Customer Understanding (Consumer Banking)
  • Product Knowledge (Consumer Banking)


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