Store Operations Manager

1 month ago


Kimberley, Northern Cape, South Africa Dis-Chem Pharmacies Full time

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is a leading retail pharmacy chain in South Africa, offering a wide range of products and services to its customers.

Job Summary

We are seeking an experienced Store Operations Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our stores, ensuring that they are run efficiently and effectively.

Key Responsibilities

  • Inventory Management: Ensure accurate and timely processing of inventory, including stock takes, cycle counts, and physical stock checks to system matches.
  • Sales Floor & Receiving: Assist with planning, implementing, and maintaining promotional stock displays and adhering to labeling, pricing, and layout standards.
  • Sales Targets: Assist in achieving set store sales targets by partnering with head of departments to ensure targets are met.
  • Point of Sale Operations and Finance: Assist with daily cash-ups, reviewing reconciliations packs, and monitoring store expenses and stock adjustments.
  • Customer Service: Assist in addressing customer complaints, regulating both complaints and compliments, and providing feedback to customers on queries and complaints.
  • HR Process Support: Assist with people administration duties, scheduling, staff file management, and facilitating human resource processes.

Requirements

  • Knowledge: Sound knowledge and understanding of retail store management disciplines with retail admin experience.
  • Cognitive Skills: Analyze simple to semi-complex situations, evaluate multiple options, and make informed decisions.
  • Communication Skills: Communicate effectively with all types of people, including explaining concepts to first-time users.
  • Interpersonal Skills: Identify and manage your own emotions and the emotions of others, conflict management, counselling skills, and networking skills.
  • Technical Skills: Basic computer skills, numerical skills, SAP (Retail & SuccessFactors), GKPOS, and drivers license or own reliable transport.

Salary

R 250,000 per annum, negotiable based on experience.

Benefits

We offer a market-related salary, medical aid, provident fund, and staff account.

Disclaimer

Only successful applicants will be contacted. If you haven't been contacted within two weeks after the closing date, consider your application as unsuccessful.



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