Senior Store Operations Manager for Mr Price Cellular

1 month ago


Kimberley, Northern Cape, South Africa Mr Price Full time

We are seeking a skilled Senior Store Operations Manager to lead our Mr Price Cellular stores in the Northern Cape.

As a key member of our leadership team, you will be responsible for overseeing the daily operations of our stores, ensuring that all objectives, targets, and customer service standards are met and exceeded.

Key Responsibilities:

  • Manage stock levels, including receipt, unpacking, and replenishment of merchandise.
  • Monitor and maintain stockroom housekeeping standards.
  • Authorise write-offs, breakages, recalls, and repairs.
  • Analyse sales and profitability reports to inform operational action plans.
  • Review product performance and provide feedback to support centre.
  • Identify opportunities to increase sales and brand awareness.
  • Conduct compliance checks and ensure adherence to policies and procedures.
  • Maintain customer experience processes and visual standards.
  • Lead and develop the store team to achieve KPIs and operational strategy.

Requirements:

  • NQF level 4 (Grade 12) or equivalent qualification.
  • 3 years' experience in a store management position.
  • Sales and service management, budgeting, computer literacy, communication skills.
  • Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding.

The successful candidate will have excellent leadership and problem-solving skills, with the ability to drive sales growth and profitability. We offer a competitive salary range of R750,000 - R1,200,000 per annum, depending on experience.



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