Customer Experience Ambassador
7 days ago
Job Description:
We are seeking a highly motivated and experienced Ward Hostess to join our team at Empact Group Southern Africa. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and contributing to the success of our business.
Key Accountabilities:
- To provide an excellent customer experience, serving food and beverages in a timely and efficient manner.
- To assist the Unit Manager in achieving business objectives, including operational excellence, financial performance, and customer satisfaction.
- To maintain a clean and organized working environment, adhering to health and safety protocols and maintaining high standards of hygiene.
Requirements:
- Matric qualification or equivalent
- Previous experience in a hospitality environment, preferably in a similar role
- Excellent customer service skills and a positive attitude
Competencies:
- Customer service and communication skills
- Basic mathematical skills
- Analytical skills
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