Solutions Architect

3 days ago

Centurion, Gauteng, South Africa Liquid Thought Full time
Job Title: Solutions Architect

We are seeking a highly skilled Solutions Architect to join our team at Liquid Thought. As a key member of our organization, you will be responsible for providing technical expertise in gathering and analyzing customer requirements, recommending fit-for-purpose solutions, and assisting our Sales, Service Delivery, OEM, and Partnerships teams with the development of customer proposals, write-ups, quotations, and presentations.

Key Responsibilities:
  • Accountable for technical validation of solutions proposed to current and proposed customers, including liaison with Sales, Service Delivery, and OEMs and Partnership teams.
  • Responsible for solution evaluation and selection, buy vs. build decisions, all cost-elements of the solution, early-phase project estimates, and high-level designs (HLD).
  • Assist internal teams by performing HLD and Statement of Work (SoW) activities, including best practice recommendations on technologies and vendors.
  • Work with the wider team to assist on opportunities that fall outside primary responsibilities where required.
  • Technical responsibilities include product selection and sizing, complex solution design and multi-vendor integration, and to facilitate product demonstrations and customer proof-of-concept engagements.
  • Responsible for the collection of all pricing elements to build the solution proposal and the inclusion and leading teams during Solution Review process.
Requirements:
  • Minimum of 8 years of experience in IT, preferably customer-facing, including architecture design/implementation experience.
  • Tertiary: Grade 12 or equivalent NQF level 4 qualification.
  • Professional: Management qualifications or equivalent.
  • Ability to work closely with customers and deal with them in a professional manner.
  • Excellent verbal and written communication skills, including ability to produce clear and detailed pre-sales and technical documentation.
  • Strong presentation skills, able to articulate both the technical and business value propositions of proposed solutions.
  • Advanced problem-solving, decision-making, analytical, and forward-planning skills.
  • Advanced skills in customer relations management.
  • Advanced ability to manage service delivery contracts holistically.
  • Able to work under continuous strenuous challenging conditions.
  • Strong people management skills and team development skills.
  • Knowledge and understanding of the corporate identity of the organization and the governance mechanisms utilized to govern the corporate identity.
  • Knowledge and understanding of the company policies and procedures applicable to the specific work environment to ensure that work outcomes are compliant to the policies and procedures.
  • Sound knowledge of ISO 9001; 14000; 18000; 27000; 45000 industry standards.
  • High levels of proficiency in Computer literacy (ideally MS Office suite).
  • Ability to understand IT Systems (technical proficiency).
  • An inherent job requirement is no criminal record.
  • Ability to work under pressure and meet deadlines while ensuring that high quality is maintained at all times.
  • Ability to multi-task and work independently as well as leading a team.
  • Sound listening skills.
  • Valid driver's license with own transport.
What We Offer:

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.

If you are a motivated and experienced Solutions Architect looking for a new challenge, please submit your application.

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