Business Transformation Leader

4 days ago


Durban, KwaZulu-Natal, South Africa Discovery Limited Full time
Company Overview

At Discovery Limited, we are passionate about making a meaningful impact in the lives of our clients. Our core purpose is to enhance and protect their lives, while also driving financial success.

We seek out exceptional individuals who share our values and are committed to delivering outstanding results. As a key member of our team, you will have the opportunity to work with a talented group of professionals who are dedicated to innovation and excellence.

Job Description

The Operations Executive role is a critical position within our Discovery Connect Distribution Services (DCDS) team. As an Operations Executive, you will be responsible for providing leadership and managerial oversight to the Park Square office, ensuring optimal performance and achieving business objectives.

Your key responsibilities will include:
  1. Managing all day-to-day office logistics, including facilities, office operations, and health & safety.
  2. Ensuring 95% floor occupancy is achieved month to month.
  3. Ensuring all sales teams are fully staffed according to head count requirements.
  4. Actively participating in new candidate interviews to assess company fit and competency.
  5. Driving and supporting Sales team performance to >95% of monthly targets.
  6. Managing any Risk and Compliance incidents.
  7. Managing office expenses vs budget allocation.
  8. Acting as escalation points for safety and security incidents.
  9. Collaborating with external stakeholders on maintenance, conflict resolution, and event planning.
  10. Providing support to DCDS (KZN), Team leaders, and Sales managers on all people and office-related matters.
  11. Developing and implementing a talent pipeline strategy for sales agents in KZN.
  12. Implementing initiatives as set by EXCO and DCDS Board.


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