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Personalized Experience Host

1 week ago

Cape Town, Western Cape, South Africa Kerzner International Full time

Kerzner International is seeking a Personalized Experience Host to join our team at our luxury resort. As a member of our staff, you will be responsible for hosting guests and providing them with personalized experiences that exceed their expectations.

The ideal candidate will have a strong background in hospitality, with excellent communication and interpersonal skills. They will also possess a high level of knowledge about our resort's amenities, services, and activities, as well as the local culture and attractions.

The key duties and responsibilities of this role include:

  • Developing effective relationships with guests and colleagues
  • Maintaining accurate records and reports
  • Providing exceptional customer service
  • Assisting with guest requests and resolving any issues that may arise
  • Participating in ongoing training and development programs

To be successful in this role, you will need to have a passion for delivering exceptional customer experiences, a strong work ethic, and the ability to work collaboratively as part of a team.