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Client Relationship Specialist

1 week ago

Centurion, Gauteng, South Africa Waterfoot Full time

We are seeking a highly skilled Client Relationship Specialist to join our team at Waterfoot Consulting.

About the Role
  • This role involves managing and maintaining strong relationships with key clients in the FMCG liquor sector.

The ideal candidate will have a proven track record in key account management or a similar client-facing role within the FMCG or liquor industry.

We are looking for someone with excellent communication and negotiation skills, who can build strong relationships with clients and drive revenue growth.

The role requires strong analytical and problem-solving skills, with the ability to understand client needs and market trends.

Responsibilities
  • Develop and maintain long-term relationships with key clients in the FMCG liquor market.
  • Act as the primary point of contact for client queries and concerns.
  • Develop and implement strategies to meet client needs and drive revenue growth.

The successful candidate will also be able to work collaboratively with internal teams to ensure successful delivery of products and services.

Requirements
  • Experience: Minimum 3 years in key account management or a similar client-facing role.
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
  • Industry Knowledge: In-depth understanding of the FMCG liquor market.
  • Technical Skills: Proficiency in CRM tools, data analysis, and reporting.
  • Communication Skills: Excellent verbal and written communication, with the ability to influence and negotiate effectively.