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Control Room Supervisor

1 week ago

Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time

About the Role:

Fidelity Services Group seeks an experienced Senior Operations Coordinator to join our team. As a key member of our operations management team, you will be responsible for overseeing the smooth operation of our control room activities, supervising junior operators, and managing critical operational systems in real time.

Responsibilities:

  • Supervise and lead a team of control room operators.
  • Manage complex systems, equipment, and alarms.
  • Respond to emergencies and system failures.
  • Coordinate with other departments to ensure smooth operation.
  • Analyze operational data and prepare reports.
  • Ensure compliance with industry regulations and safety standards.
  • Develop and improve control room procedures.
  • Provide training and development to team members.
  • Conduct quality assurance reviews.

Requirements:

  • Minimum 3 years of experience in a control room or related field.
  • Proven leadership skills and ability to supervise a team.
  • Expert knowledge of control systems and troubleshooting.
  • Excellent communication and analytical skills.
  • Ability to work varying shifts, including nights, weekends, and holidays if required.