Safety and Compliance Coordinator
4 days ago
Fidelity Services Group is seeking an experienced Senior Operations Supervisor to join their team.
This individual will be responsible for supervising junior operators, managing critical operational systems, and ensuring compliance with safety protocols.
Responsibilities- Supervision and Leadership: Provide guidance, mentorship, and support to junior operators, ensuring they adhere to operational procedures and best practices.
- System Monitoring and Maintenance: Monitor complex systems, equipment, and alarms, addressing issues before they escalate and ensuring continuous operation.
- Incident Management and Response: Lead responses to alarms, system failures, and emergencies, making critical decisions and directing the team to ensure swift and effective resolution.
- Operational Coordination: Coordinate with other departments to ensure smooth and effective operation across the facility or service, facilitating communication between shifts to ensure clear handovers and continuity.
- Training and Development: Lead training sessions for new and existing staff on control room systems, emergency procedures, and operational best practices.
- High School Diploma
- PSIRA Grade B
- Firearm Competency HG/SG/SLR
- Drivers License
- Minimum 3 years of experience in a control room, operations monitoring, or related field, with at least 2 years in a supervisory or senior operator role.
- Advanced knowledge of control systems, monitoring software, and operational technologies.
- Proven ability to lead and mentor a team, providing guidance, feedback, and performance management.
- Excellent verbal and written communication skills to effectively communicate with team members, management, and other departments.
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