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Travel Operations Coordinator

2 months ago

Durban, KwaZulu-Natal, South Africa Indian Ocean Export Company Full time

We are seeking a skilled and organized Travel Coordinator to join the Indian Ocean Export Company team in Morningside, Durban. The successful candidate will be responsible for managing the travel requirements of our employees, both locally and internationally. This includes coordinating flights, accommodation, car rentals, visas, and other travel-related services.

  • Key Responsibilities:
    • Plan and organize travel itineraries for employees, including flights, accommodation, and ground transportation.
    • Stay updated on travel regulations, airline policies, and industry trends.
    • Respond to employee inquiries and provide guidance on travel programs.
    • Ability to handle and resolve travel-related issues or emergencies promptly and efficiently.
    • Advise employees on travel policies, visa requirements, and necessary documentation.
    • Prepare and distribute travel-related documentation.
    • Research and recommend travel options based on cost-effectiveness and preferences.
    • Liaise with travel vendors and negotiate contracts to secure favorable rates.
    • Quote, book, and confirm travel arrangements through relevant platforms.
  • Requirements:
    • Proven work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management.
    • Fluency in written and spoken English, with additional language skills being an advantage.
    • Matric and bachelor's degree in business administration, Hospitality, or related field (preferred).
    • Proficient in Microsoft Office Suite (Excel, Outlook, Word).

The ideal candidate will have strong organizational skills, excellent communication abilities, and a customer-focused attitude. If you have a proven track record in travel coordination and are passionate about delivering exceptional service, we'd love to hear from you.