General Assistant and Operations Coordinator

3 weeks ago


Durban, KwaZulu-Natal, South Africa PL GiftGivers Full time
About Us

We are PL GiftGivers, a leading organization dedicated to providing exceptional customer service. We are currently seeking a General Assistant and Operations Coordinator to join our team.

Salary

The successful candidate will receive a salary of approximately £26,500 per annum, commensurate with experience.

Job Description

This role will provide operational support to the team, including assistance with travel arrangements, taking messages, processing online service quotes, and ensuring resolution to first-time queries. The successful candidate will be responsible for adhering to standard operating procedures and appropriate policies to ensure compliance.

  • Key Responsibilities:
  • Process online service quotes and process service changes/claims admin over billing periods.
  • Ensure resolution to first-time queries.
  • Adhere to standard operating procedures and appropriate policies to ensure compliance.
Requirements

To be successful in this role, candidates must possess:

  • A Grade 11/12 qualification or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Strong organizational and time management skills.
  • Proficiency in using Microsoft Office software.


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