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Operations Manager, CIB

2 months ago

Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time
Operations Control Manager

We are seeking a seasoned Operations Control Manager to join our team at Isilumko Staffing (JHB). As a key member of our Operations Team, you will play a pivotal role in ensuring operational excellence and minimizing non-financial risks.

Key Responsibilities:

  • Risk Assessment & Management: Conduct regular risk assessments, adjust controls to minimize losses, and manage control frameworks within the team.
  • Incident Management: Detect and remediate operational failures, perform root cause analysis, and implement corrective measures to prevent reoccurrence.
  • Data Analysis & Reporting: Gather data, perform trend analysis, and provide insights through reports and dashboards to identify potential risks early.
  • Stakeholder Engagement: Collaborate with internal and external stakeholders, including audit teams, compliance, and operations, to support control implementation and problem-solving.
  • Support in Audit Processes: Assist in audit processes and ensure the timely closure of findings within the assigned team.

Qualifications and Experience:

  • Education: Advanced Diploma in Business Commerce (required); First Degree preferred.
  • Experience: At least 3-4 years of experience in Operations, Risk Management, or Product Financial Services with a focus on Operations Control. Proficiency in Excel, PowerBI, and banking systems is essential.

Key Competencies:

  • Behavioral Competencies: Articulating Information, Challenging Ideas, Embracing Change, Managing Tasks, Team Working, and Upholding Standards.
  • Technical Skills: Risk Management, Innovation, Automation, Data Analytics, and Process Management.