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Clothing Sector Manager

1 week ago

Cape Town, Western Cape, South Africa Pick 'n Pay Full time

Job Summary

The Area Manager role at Pick n Pay is a challenging and rewarding opportunity for a skilled retail professional to lead and inspire a team of store managers.

Main Responsibilities

  1. Lead and support a team of managers and crew members in achieving business objectives.
  2. Develop and implement strategies to drive business growth and improve performance.
  3. Ensure operational efficiency and adherence to company policies.
  4. Monitor and analyze performance metrics to identify areas for improvement.
  5. Recruit, manage, and develop staff to meet business needs.
  6. Manage stocktake planning, process, and inventory control to maintain optimal levels.
  7. Handle disciplinary actions and employee relations cases in accordance with company policies.
  8. Ensure administrative, trade, and people checks align with business standards.
  9. Foster a positive and productive work environment that promotes teamwork and collaboration.
  10. Ensure visual merchandising standards are met in the store.
  11. Monitor staff appearance and backup areas to maintain a clean and safe working environment.
  12. Coordinate new product launches and merchandise according to dispatch guidelines to maximize sales.
  13. Monitor overall store appearance and departmental housekeeping standards to ensure a great customer experience.
  14. Ensure customer service standards are maintained through regular feedback and coaching.
  15. Identify training needs and provide coaching and development opportunities to crew members.
  16. Communicate expectations and processes to managers and crew members to ensure understanding and compliance.
  17. Provide on-the-job coaching and development opportunities to enhance skills and knowledge.
  18. Approve store schedules and monitor overtime costs to optimize resource allocation.
  19. Ensure promotion and display standards are met to drive sales and revenue growth.
  20. Authorize maintenance actions and ensure general maintenance standards are met to maintain a safe and efficient working environment.

Requirements

  1. A relevant degree or diploma is preferred.
  2. At least 5-8 years' experience in a similar role, preferably in the clothing retail sector.
  3. Knowledge of merchandising principles and fashion is essential.
  4. Strong leadership and team-building skills are necessary.
  5. Computer literacy, preferably with SAP knowledge, is advantageous.