Debt Collections Team Leaders, Campaign Managers, Trainers and Quality Evaluators
4 days ago
We are seeking a Mid-Senior Level Debt Management Expert to join our dynamic team. The ideal candidate will have 2+ years of proven debt collections experience and be knowledgeable in US debt laws.
The role involves motivating and leading a team to achieve recovery and performance goals, while ensuring 100% compliance with US debt collection regulations.
The successful candidate will also have strong communication and conflict resolution skills, as well as experience with CRM and analytics tools.
Key Responsibilities- Motivate and lead the team to achieve recovery and performance goals
- Monitor and optimize performance, compliance, and contact rates
- Coach and mentor agents to enhance their negotiation skills
- Ensure 100% compliance with US debt collection regulations
- Growth opportunities – We invest in your development
- Competitive salary – Get paid what you're worth
- Night shift (US hours) – Enjoy a better work-life balance
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Experienced Debt Collection Strategists
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Quality Team Leader
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Call Center Manager/ Team Leader
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Call Center Manager/ Team Leader
1 day ago
Durban, KwaZulu-Natal, South Africa Business Capital Group Full timeCall Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to...
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Mid-Senior Level Debt Management Experts
4 days ago
Durban, KwaZulu-Natal, South Africa PEAK Business Consulting Full timeSeniority Level: Mid-SeniorThis is a full-time position that requires a Mid-Senior level professional with experience in debt management. The ideal candidate will have 2+ years of experience in debt collections and be knowledgeable in FDCPA, TCPA, FCRA, and US debt laws.You will be responsible for motivating and leading a team to achieve recovery and...
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Quality Monitoring and Evaluation Manager
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Campaign Manager
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High-Performing Debt Recovery Professionals
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Trainer
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Debt Removal Lead Generator
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Quality Manager
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Higher Education Collections Specialist
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Digital Campaign Manager
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Cash Flow Manager
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Trainer and Fitness Specialist
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Quality Systems Coordinator
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Functional And Technical Trainer
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Digital Campaign Manager
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Automotive Quality Assurance Leader
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Cash Management Team Leader
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Durban, KwaZulu-Natal, South Africa South African Reserve Bank Full timeJob Overview:This is a critical leadership position that requires a seasoned professional with expertise in cash-handling operations and management. The successful candidate will be responsible for leading a team of banknote processors in Durban CC, ensuring the delivery of high-quality outputs while maintaining efficient use of resources.Key Performance...