Debt Collections Team Leaders, Campaign Managers, Trainers and Quality Evaluators
3 days ago
We are seeking a Mid-Senior Level Debt Management Expert to join our dynamic team. The ideal candidate will have 2+ years of proven debt collections experience and be knowledgeable in US debt laws.
The role involves motivating and leading a team to achieve recovery and performance goals, while ensuring 100% compliance with US debt collection regulations.
The successful candidate will also have strong communication and conflict resolution skills, as well as experience with CRM and analytics tools.
Key Responsibilities- Motivate and lead the team to achieve recovery and performance goals
- Monitor and optimize performance, compliance, and contact rates
- Coach and mentor agents to enhance their negotiation skills
- Ensure 100% compliance with US debt collection regulations
- Growth opportunities – We invest in your development
- Competitive salary – Get paid what you're worth
- Night shift (US hours) – Enjoy a better work-life balance
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