Service Delivery Excellence Lead

Unlock Exceptional Client Experiences with iOCOWe are seeking an exceptional IT professional to join our team as a Service Delivery Manager I. As a key player in driving top-tier service experiences, you will optimize processes, ensure smooth coordination between teams, and engage with service providers for follow-ups and feedback.This role is ideal for...

**Overview of the Role**We are seeking an experienced professional to join our team as a Delivery Excellence Manager. As a key member of our organization, you will play a crucial role in driving business success through effective workforce enablement and training programs.The ideal candidate will have a strong background in Agile methodologies and experience...

At Network Recruitment - Finance Corporate, we are seeking a highly skilled IT Service Delivery Manager to join our team.Job SummaryWe are looking for an experienced IT professional to lead the delivery of high-quality IT services to our clients. The ideal candidate will have a strong background in IT service management, infrastructure management, and...

About the RoleThe Service Delivery Manager will play a crucial role in overseeing the delivery of high-quality services to clients, ensuring customer satisfaction, and driving operational efficiency. This involves managing client relationships, implementing service improvements, and maintaining service level agreements (SLAs) through our support desk...

Job RequirementsTo succeed in this role as an Operations Excellence Lead, you will need to have a strong background in operations management, excellent communication skills, and the ability to drive process improvements.You will be responsible for providing exceptional customer service, identifying areas for process improvement, and implementing solutions to...

Job PurposeThe purpose of this role is to manage the service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division. The successful candidate will be responsible for overseeing the delivery of high-quality services to our clients, ensuring customer satisfaction, and driving operational efficiency. The Service Delivery part...

About the RoleThis is a fantastic opportunity to join a leading telecommunications company and take on a challenging role in network management and service assurance.As a Senior Manager: Network & Services Assurance, you will be responsible for leading a team of professionals in managing service delivery, overseeing incident management, and implementing...

Job OverviewAs a seasoned IT Service Delivery Specialist, you will be responsible for providing expert support to our clients in the Manufacturing Industry. With a strong background in Service Management and technical skills, you will play a critical role in ensuring seamless operations.Key Responsibilities:Lead and manage IT Service Delivery teamsDevelop...

Key ResponsibilitiesThis position involves performing daily application availability checks, identifying areas for service improvement, and proposing plans to enhance client satisfaction.You will work closely with colleagues to achieve First Line Resolution (FLR) percentage, meet Service Level Agreements in the Call Logging System, and ensure calls are...

iSanqa Resourcing is committed to delivering exceptional IT services, and we are looking for a skilled IT Service Delivery Expert to join our team. In this Permanent role, you will be responsible for providing technical support for various IT systems and infrastructure.Job Description:Provide onsite technical support to employeesTroubleshoot complex IT...

Qualifications, Skills and Experience Required: Matric Degree/Diploma in IT, Computer Science, or a related field. ITIL Certification Proven experience as a Service Delivery Manager or similar role in IT support and break-fix services. Strong knowledge of hardware troubleshooting, network support and incident management. Excellent communication, leadership...

About the OpportunityiOCO Infrastructure Services is offering a permanent position as a Service Delivery Expert in Midrand - Hybrid (3 Days Office, 2 Days WFH).This role involves driving top-tier service experiences, optimizing processes, and ensuring smooth coordination between teams. The successful candidate will have:10 years' experience in Network (LAN...

What We're Looking ForWe are seeking a highly skilled Lead Cyber Security Service Delivery Manager to join our team. The ideal candidate will have a minimum of 5 years of experience in a SOC or cybersecurity environment, with at least 2 years in a leadership role.This role requires strong technical skills, including proficiency with security tools, SIEM...

Fempower is looking for a talented Service Delivery Manager to oversee the delivery of our services. The successful candidate will be responsible for managing daily queries and ensuring timely feedback.Key Responsibilities:Customer Support: Respond to customer inquiries in a timely and professional manner.LSP Relationship Management: Foster strong...

About the RoleWe are looking for a Programme Delivery Lead who can provide strategic leadership and guidance to agile project teams. You will be responsible for defining project scope, schedule, and cadence cycles to ensure timely delivery of project value. Additionally, you will oversee regular team updates and collaborate with stakeholders to identify...

We are looking for a talented IT Operations Manager to join our global team and help us deliver exceptional customer service.Responsibilities:Oversee the IT service desk, ensuring timely response and resolution of support tickets.Develop and implement process improvements to enhance IT service delivery.Liaise with team members and vendors to resolve...

Vodafone Group: A Leader in TelecommunicationsVodafone Group is a British multinational telecommunications company seeking a talented Service Delivery Specialist. As a key member of our team, you will contribute to maintaining exceptional customer experiences through high-quality service delivery.Main ResponsibilitiesMonitor and evaluate service delivery...

Job DescriptionThe purpose of this role is to oversee the management of service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division. This includes ensuring customer satisfaction, driving operational efficiency, and managing client relationships.Key ResponsibilitiesAct as the primary point of contact for clients, building...

Deka Minas (Pty) Ltd is seeking an experienced IT Service Delivery Specialist to join our team. In this role, you will be responsible for ensuring that our GIT Service Management systems are maintained and developed to meet our objectives.Key ResponsibilitiesSystem Design and Development: Develop and maintain the GIT Service Management system (SysAid),...

We're looking for an experienced Operational Excellence Lead to join our team and drive process improvements in our retail operations.About the Team:Vodacom is committed to creating an inclusive work environment that respects, values, celebrates and makes the most of people's individual differences.The successful candidate will have a strong understanding of...