Network Infrastructure Specialist

6 days ago


Rustenburg, North-West, South Africa Dimension Data Full time
Job Description

At Dimension Data, we offer a unique opportunity for motivated individuals to drive their own career and succeed in a dynamic environment.

As a 2nd Line Network Engineer in our Client Services team, you will be responsible for maintaining and supporting the Client Network environment. You will be part of a small network team that supports and maintains all aspects of the Client Network environment.

Key Responsibilities

  • Maintain and support Network infrastructure.
  • Document the Network environment.
  • Assist with reporting on the Network environment, including incident resolution and client requests.
  • Adhere to client Change control process and attend CAB meetings.
  • Coordinate and work closely with internal, client, and 3rd party support teams.
  • Assist with service designs, redesign, planning, and implementation.
  • Provide service improvement recommendations.
  • Training, certification, and upskilling in relevant Huawei and Cisco technologies.

Requirements

  • 5-10 years of experience in network (LAN and WLAN) wireless support.
  • Huawei HCIP Certified ICT Professional – Routing and Switching (Preferred).
  • Cisco CCNP - Routing & Switching (Alternate).

Skills

  • Problem Solving.
  • Verbal communication.
  • Client Satisfaction.
  • Team Work.


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