Network Infrastructure Specialist
6 days ago
At Dimension Data, we offer a unique opportunity for motivated individuals to drive their own career and succeed in a dynamic environment.
As a 2nd Line Network Engineer in our Client Services team, you will be responsible for maintaining and supporting the Client Network environment. You will be part of a small network team that supports and maintains all aspects of the Client Network environment.
Key Responsibilities
- Maintain and support Network infrastructure.
- Document the Network environment.
- Assist with reporting on the Network environment, including incident resolution and client requests.
- Adhere to client Change control process and attend CAB meetings.
- Coordinate and work closely with internal, client, and 3rd party support teams.
- Assist with service designs, redesign, planning, and implementation.
- Provide service improvement recommendations.
- Training, certification, and upskilling in relevant Huawei and Cisco technologies.
Requirements
- 5-10 years of experience in network (LAN and WLAN) wireless support.
- Huawei HCIP Certified ICT Professional – Routing and Switching (Preferred).
- Cisco CCNP - Routing & Switching (Alternate).
Skills
- Problem Solving.
- Verbal communication.
- Client Satisfaction.
- Team Work.
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