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Flight Centre Operations Agent

1 week ago

Cape Town, Western Cape, South Africa Boomerang Marketing Full time
Airline Contact Centre Position

At Boomerang Marketing Solutions, South Africa, we're passionate about delivering exceptional customer experiences through our state-of-the-art contact centre. As an Aviation Customer Support Specialist, you'll be part of a dynamic team that thrives on innovation and teamwork.

About the Job

This role offers the opportunity to work with a leading airline provider, supporting their customers across the globe. You'll be responsible for handling customer inquiries, resolving issues, and providing tailored solutions.

Requirements
  • Minimum 6 months+ experience in the Industry
  • GDS Experience Mandatory
  • Airline & Ticketing experience Mandatory
  • Criminal Clearance

You'll need to possess excellent communication skills, both verbal and written, as well as the ability to multitask in a fast-paced environment.