Debtors Clerk Specialist
1 month ago
The Debtors Clerk will be responsible for managing and collecting outstanding invoices, ensuring timely payment and maintaining accurate records. This role requires a strong attention to detail, excellent communication skills, and a proactive approach to debt recovery.
Main Responsibilities
- Invoice Processing:
- Process and reconcile incoming payments by verifying accuracy and completeness of payment information and ensuring timely posting to the correct accounts.
- Prepare and send invoices to customers ensuring compliance with company policies and procedures.
- Track and monitor the aging of outstanding invoices to identify potential issues and take corrective action.
- Debt Collection:
- Contact customers with overdue payments to follow up and request payment in a polite and professional manner.
- Negotiate payment plans and settlements with customers to ensure prompt payment and minimize losses.
- Escalate persistent non-paying accounts to management for further action.
- Record Keeping:
- Maintain accurate and up-to-date debtor records to ensure compliance with company policies and procedures.
- Prepare and submit monthly debtor reports to management to provide insight into cash flow and debt collection performance.
- Customer Service:
- Provide excellent customer service by responding promptly to inquiries and resolving issues in a professional and courteous manner.
- Build and maintain positive relationships with customers to ensure long-term business success.
Requirements
- Grade 12 or equivalent.
- Minimum of 2 years of experience in a debtors or accounts receivable role.
- Proficiency in Microsoft Office, particularly Excel.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving and negotiation skills.
Cape Town, South Africa
Salary RangeR10 000 - R12 000 per month
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