Debtors Clerk Specialist

1 month ago


Cape Town, Western Cape, South Africa Capital Recruit Full time
Job Role Overview

The Debtors Clerk will be responsible for managing and collecting outstanding invoices, ensuring timely payment and maintaining accurate records. This role requires a strong attention to detail, excellent communication skills, and a proactive approach to debt recovery.


Main Responsibilities
  • Invoice Processing:
    • Process and reconcile incoming payments by verifying accuracy and completeness of payment information and ensuring timely posting to the correct accounts.
    • Prepare and send invoices to customers ensuring compliance with company policies and procedures.
    • Track and monitor the aging of outstanding invoices to identify potential issues and take corrective action.
  • Debt Collection:
    • Contact customers with overdue payments to follow up and request payment in a polite and professional manner.
    • Negotiate payment plans and settlements with customers to ensure prompt payment and minimize losses.
    • Escalate persistent non-paying accounts to management for further action.
  • Record Keeping:
    • Maintain accurate and up-to-date debtor records to ensure compliance with company policies and procedures.
    • Prepare and submit monthly debtor reports to management to provide insight into cash flow and debt collection performance.
  • Customer Service:
    • Provide excellent customer service by responding promptly to inquiries and resolving issues in a professional and courteous manner.
    • Build and maintain positive relationships with customers to ensure long-term business success.

Requirements
  • Grade 12 or equivalent.
  • Minimum of 2 years of experience in a debtors or accounts receivable role.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Problem-solving and negotiation skills.
Work Environment

Cape Town, South Africa

Salary Range

R10 000 - R12 000 per month



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