Hospitality Manager

1 month ago


Greater Kruger, South Africa Wild Dreams Hospitality Full time
Hospitality Manager Job Description

We are seeking a highly skilled and experienced Hospitality Manager to join our team at Wild Dreams Hospitality.

Key Responsibilities:
  • Lead and manage the hospitality team to deliver exceptional guest experiences.
  • Develop and implement effective strategies to improve hotel operations, guest satisfaction, and revenue growth.
  • Ensure compliance with company policies, procedures, and industry standards.
  • Manage budgets, forecasts, and financial reports to optimize hotel performance.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Identify and implement opportunities for improvement in hotel operations, guest services, and staff development.
Requirements:
  • Diploma in Hospitality Management or related field.
  • At least 3-5 years of experience in a similar role, preferably in a 5-star lodge or resort.
  • Excellent leadership, communication, and problem-solving skills.
  • Strong administrative and organizational skills.
  • Ability to work under pressure and maintain a positive attitude.
  • Fluency in English and excellent communication skills.
Guide Requirements:
  • Valid RSA Driver's License and PDP.
  • FGASA NQF2 (minimum) and NDT Registered.
  • Valid First Aid Certificate.
  • Valid ARH Certificate and SAPS Firearm Competency.
  • Full Trails.
  • Previous experience in a Big Five reserve and 5-star lodge.
  • Mature and responsible individual with strong leadership capabilities.
  • Well-spoken, well-groomed, and presentable.
Package:

Salary is negotiable (DOE), including accommodation, all meals while on duty, uniform, and laundry service. 3 weeks on, 1 week off cycle, 15 Annual Leave Days, and Pension Fund.



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