Lead Safari Operations Manager
2 weeks ago
Safari Department Leadership Role
We are seeking a dedicated and experienced individual to fill the role of Assistant Head Guide with our team at Wild Dreams Hospitality.
About the Role
This is a live-in position that requires a strong passion for wildlife and excellent leadership skills. The successful candidate will be responsible for maintaining the overall operation and administration of the Guides and Safari department.
Key Responsibilities
- Assume full responsibility for maintaining the overall operation and administration of the Guides and Safari department.
- Ensure efficient allocation for all game drives, back-up drives, and stand-by duties.
- Assist in obtaining and maintaining valid departmental licenses.
- Assist in overseeing the workshop function and vehicles maintenance.
- Attend meetings as required.
- Assist in managing the lodge social media platforms.
- Assist in effective incident management in the event of emergency or evacuation.
- Mentor and train team members towards achieving required qualifications.
- Collect and communicate guest information prior to arrival.
- Report guest complaints to management immediately.
Requirements
- FGASA Level 2 and Full Trails Guide minimum.
- ARH and Rifle Proficiency, First Aid Level 2, Driver's License, and PrDP.
- Previous experience as Senior Guide or Assistant Head Guide.
- Excellent communication skills.
- Team player with positive attitude and enthusiasm.
- Excellent time management and self-discipline.
- Excellent attention to detail.
- Proactive and use initiative when required.
- Committed and loyal with adaptability and flexibility.
This is a live-in position with Medical Aid and Provident Fund contributions.
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