Information Systems Manager

4 weeks ago

Port Elizabeth, Eastern Cape, South Africa EnableSA (Pty) Ltd Full time
Job Description

EnableSA (Pty) Ltd is seeking a highly skilled Information Systems Manager to drive the strategic integration of technology, data, and business processes within the organization.

This role ensures that systems and data platforms are effectively developed and managed to support key decision-making, optimize operations, and enhance profitability across all business units.

The successful candidate will be responsible for coordinating between internal teams, external service providers, and stakeholders to deliver innovative solutions that improve data accuracy, streamline workflows, and support precision farming practices.

Key Responsibilities:

Systems & Software Development: Collaborate with service providers and consultants to build and maintain software tools, ERP systems, and platforms that support business decision-making.

Information Management: Manage critical databases to ensure the information is reliable, up-to-date, and supports business strategies.

Business Analytics: Analyze market data (local and international) to assist in strategic decision-making and present information in a clear and concise manner.

Client Relationship Management: Support client management across operating areas, conducting audits, identifying system gaps, and providing CRM insights to in-field staff through online forms, questionnaires, and other tools.

Sales & Commercial Support: Develop sales call cycles, analyze sales and distribution data, and perform regular audits of remote sites to provide insights that help sales and operational teams to grow market share and identify risks.

IT Support: Provide IT support for system users, troubleshoot technical issues, coordinate with service providers for system upgrades and maintenance, and ensure smooth operation of software and hardware across the organization.

Staff Training & Development: Train and develop staff to use systems effectively, ensuring continuous improvement in processes and conducting debriefing sessions and managing stakeholder communication.

Budget & Resource Management: Oversee budget allocations for systems, databases, and staff resources, tracking and managing budgets related to sales, operations, and special projects.

Requirements:

Education & Training: A higher commercial degree or university degree in business, marketing, or related fields.

Experience: A minimum of 5 years of relevant experience in technology, business administration, systems development, or audit processes.

Characteristics:

Analytical Thinker: Ability to synthesize complex data into clear, actionable insights that drive business decisions and strategy.

Innovative Problem Solver: Skilled at identifying opportunities for process improvement and developing creative, tech-driven solutions.

Strong Leadership: Capable of leading cross-functional teams, fostering collaboration, and guiding staff through training and development initiatives.

Excellent Communication Skills: Able to translate technical concepts into easy-to-understand information for diverse stakeholders and ensure consistent, transparent communication.

Agile & Adaptable: Flexible in adjusting to new challenges and priorities, thriving in a fast-paced and dynamic work environment.

Detail-oriented & Highly Organized: Excels in managing multiple concurrent projects, ensuring accuracy, timely delivery, and alignment with business goals.

Self-motivated & Results-Driven: Takes initiative, continuously seeks improvement, and focuses on achieving measurable outcomes that contribute to business success.

Customer-centric: Passionate about delivering high-quality service and solutions that meet the needs of both internal teams and external stakeholders.

Strategic Visionary: Understands the bigger picture and can align day-to-day operations with long-term business objectives.

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