Executive Vice President of Business Development
3 days ago
About the Job:
Genpact is a global professional services firm that delivers business outcomes that shape the future. We are seeking an experienced Operations Leader to join our team in South Africa.
The successful candidate will be responsible for managing a team of Operations Managers and Front-Line Managers, ensuring their development in relation to the needs and expectations of assigned clients.
Key Responsibilities:
- Client Service Delivery: Own end-to-end client service delivery and profitability.
- Relationship Management: Drive and lead new/existing relationships with valuable clients, leading to balanced profitability.
- Collaboration: Work closely with client CXO's and process owners, Genpact operating teams, and global relationship managers.
Requirements:
To succeed in this role, you will need:
- Experience: Experience as Operations Manager, Operating Leader, or similar in a Voice Process.
- Education: College Degree.
- Skills: Strong written and oral communication skills, detail-oriented, customer orientation, and planning/project management skills.
What We Offer:
Attractive salaries, consistent job openings with secure employment agreements, and a multicultural and diverse work environment. We also provide free access to our award-winning learning platform and comprehensive benefits packages.
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