IT Solutions Manager

2 weeks ago


Pretoria, Gauteng, South Africa IT Ridge Technologies Full time
Job Title: Applications Manager – Corporate Service Solutions

Job Summary:

We are seeking an experienced Applications Manager to lead our Corporate Service Solutions team. The successful candidate will be responsible for managing the development and implementation of applications that support our business operations.

Key Responsibilities:

  • Operational Planning: Develop short-term work plans in line with the Business Solutions and Technology Department (BSTD) strategy and business plans.
  • Workflow Management: Manage and improve the workflow and application of processes, procedures, and systems.
  • Process Improvement: Provide advice on the refining of policies, processes, and systems and improve the alignment with related divisional processes and systems.
  • Project Delivery: Manage and facilitate the delivery of division-specific outputs, including the timeous delivery of projects and the readiness of solutions to transition into operations.
  • Resource Optimization: Optimise resource use in the division, allocate work, manage the accountability of resources, and provide input into cost management.
  • Stakeholder Management: Manage stakeholder relationships to ensure the timeous delivery of quality IT solutions in accordance with business requirement specifications.
  • Process Gaps and Inefficiencies: Identify gaps and inefficiencies (including governance and the management of risks and audit findings) in the work of the division and take specific actions for the implementation of improvements.
  • Quality Management: Manage, monitor, evaluate, and report on the quality, turnaround, and impact of the division's deliverables.
  • Performance Management: Encourage a performance culture in the division, define performance expectations, and conduct effective performance management of direct reports.
  • Employee Development: Drive priority development for employees by promoting and supporting career management and the development of direct reports.
  • IT Strategy: Execute the IT strategy within the division.
  • System Transformation: Drive the transformation of the Corporate Services systems through implementation and maintenance of a secured and high-availability solution.

Requirements:

  • Qualifications: Honours degree in Computer Science (NQF 8) or an equivalent qualification.
  • Experience: 8 to 10 years' experience in an IT environment and 3 years' experience in managing corporate service solutions.
  • Technical Skills: Technical background in an appropriate area (e.g., software development, infrastructure, or integration).
  • Industry Awareness: Industry, organisational, and business awareness.
  • Quality Assurance: Quality assurance.
  • Continuous Improvement: Continuous improvement.
  • Learning and Development: Continued learning and professional development.
  • Business Continuity: Business continuity planning.
  • Systems Integration: Systems integration.
  • IT Governance: IT governance, risk, and compliance.
  • Collaboration: Collaboration.
  • Integration Testing: Integration testing.
  • Business Relationship Management: Business relationship management.
  • IT Enablement Reporting: IT enablement reporting, financial management, information management, and project management.
  • Capacity and Performance Management: Capacity and performance management.

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