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Store Operations Coordinator

1 week ago

Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time
About Our Company

Clicks Group Limited is a leading retailer in South Africa's health and beauty industry, dedicated to delivering exceptional customer experiences through efficient customer service, point of sale (POS) operational activities, and merchandising in-store.

Job Description

This Customer Service Associate role is responsible for providing exceptional customer service, operating POS systems, and maintaining high levels of accuracy when scanning merchandise and collecting payment for goods purchased.

Key Responsibilities
  • Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • Ensure the safe handling of cash at all times.
  • Proactively promote the Clicks' clubcard and enroll new clubcard members in order to achieve the clubcard participation targets.
Requirements

The ideal candidate will possess basic maths calculations skills, a retail/FMCG background, and understanding of merchandising and promotions principles.

A strong customer orientation, problem-solving skills, and the ability to work effectively with people are also required.