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Technical Support Engineer

1 week ago

Cape Town, Western Cape, South Africa Content+Cloud Full time

**About the Role:**

This is an exciting opportunity to join our team as a Service Desk Engineer, where you will be responsible for providing technical support to our clients. You will be part of a dynamic and collaborative team that values innovation and excellence.

Key Responsibilities:

  1. Provide technical software, hardware, and network problem resolution to clients.
  2. Perform problem diagnosis and guide users through step-by-step solutions.
  3. Communicate effectively with clients and colleagues.
  4. Work collaboratively with the team to achieve goals and objectives.

Requirements:

  • Proven experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Experience with Microsoft products and technologies.