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Assistant General Manager

2 months ago

Mossel Bay, Western Cape, South Africa Dream Hotels and Resorts Full time
Job Overview:

As the Assistant General Manager at Dream Hotels and Resorts, you will play a pivotal role in driving the success of our resort by overseeing various aspects of operations, guest services, staff management, financial performance, and overall guest satisfaction.

Theoretical Knowledge:

  • Proven hospitality expertise
  • Minimum 3 years of experience in operations and leadership roles
  • Strong financial acumen and budget management skills
  • Ability to drive revenue and improve operational efficiency
  • Proficiency in hotel management software and industry best practices
  • Advanced computer literacy
  • Excellent knowledge of online travel agencies (OTAs)

Key Responsibilities:

  • Oversee daily resort operations
  • Lead and manage staff
  • Monitor financial performance
  • Improve guest satisfaction

Requirements:

  • Hospitality qualification
  • 3 years minimum of operations and leadership experience
  • Strong financial acumen and experience managing budgets
  • Demonstrated ability to drive revenue and improve operational efficiency
  • In-depth knowledge of hotel management software and industry best practices
  • Advanced computer literacy
  • Excellent knowledge and understanding of OTA's