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Client Insights Success Specialist

2 months ago


Cape Town, Western Cape, South Africa dunnhumby Full time

Position Overview:

We are seeking an experienced Insights Executive who is ready to elevate their career. This role presents a unique opportunity to collaborate with a leading organization in the market, exploring innovative avenues and impacting global retail partners.

Key Responsibilities:

  • Develop comprehensive insights presentations following significant product launches and events to enhance storytelling.
  • Manage and expand the Case Study repository.
  • Conduct refresher training sessions on SHOP and assortment for clients.
  • Facilitate client onboarding, including tool usage, financial agreements, and contracts.
  • Create pitch presentations using established templates.
  • Provide tool demonstrations for smaller client accounts.

Expectations:

  • Demonstrate initiative and the ability to manage a work plan while identifying growth opportunities.
  • Possess extensive knowledge of dunnhumby tools.
  • Effectively prioritize tasks across retailer and supplier initiatives.
  • Exhibit strong collaboration skills as a team player.
  • Show eagerness to learn and expand the scope of the role.

What We Offer:

We aim to exceed your expectations with a competitive rewards package typical of a leading technology firm, along with unexpected personal flexibility. Enjoy thoughtful benefits such as flexible working hours and additional time off for special occasions.

Our commitment to investing in advanced technology aligns with our global aspirations while maintaining a dynamic, small-business atmosphere that encourages creativity, experimentation, and continuous learning.

We actively promote diversity and inclusion, with vibrant networks that support various communities within our organization. We strive to provide everyone with the opportunity to excel and perform at their best throughout the recruitment process. Please inform us of any accommodations you may need to facilitate this process.

Flexible Working Philosophy:

At dunnhumby, we prioritize and respect individual differences, fostering an inclusive culture that allows you to balance a fulfilling career with personal commitments and interests outside of work.

We believe that achieving a healthy work/life balance is essential for optimal performance. While some roles are more conducive to flexible arrangements than others, we encourage you to discuss your preferences with your recruiter, as we are open to exploring agile working options during the hiring process.