Retail Operations Coordinator

2 months ago


Cape Town, Western Cape, South Africa TFG Africa Full time
{"title": "Retail Operations Coordinator", "content": "Job Summary

TFG Africa is seeking a highly organized and detail-oriented Retail Operations Coordinator to join our team. As a key member of our store administration team, you will be responsible for providing administrative support to our Store Manager, ensuring the smooth operation of our retail store.

Key Responsibilities
  • Assist the Store Manager with stock take and store administration tasks
  • Monitor and analyze stock movement within the store to identify trends and areas for improvement
  • Implement risk management procedures to mitigate stock losses and shrinkage
  • Ensure compliance with all administration, systems, and reporting procedures
  • Extract and analyze store reports to inform business decisions
  • Communicate effectively with the Store Manager and other team members to ensure seamless operations
  • Organize and maintain accurate and up-to-date filing systems
  • Monitor and control cash and transactional activities to ensure process adherence
  • Uphold store safety and security procedures at all times
  • Process customer transactions efficiently and accurately
  • Identify customer needs and provide excellent customer service
  • Develop and maintain a deep understanding of our products and services
  • Work collaboratively with the team to achieve sales targets and implement store objectives
  • Stay up-to-date with the latest fashion trends and visual merchandising principles
Requirements
  • A Grade 12 qualification
  • A minimum of 3 years retail or administration experience
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Computer literacy and proficiency in Microsoft Office
  • Availability to work shifts, including weekends and holidays
", "lang_code": "en-US"}

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