Client Service Manager

2 days ago


Stellenbosch, Western Cape, South Africa J.A.Z Recruitment Full time
Job Summary

J.A.Z Recruitment is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a vital role in ensuring the smooth operation of our service department and delivering exceptional customer service experiences.

The ideal candidate will have a strong understanding of automotive systems, excellent communication skills, and a passion for providing outstanding customer service. We are looking for someone with a minimum of 2 years experience in a service or sales-oriented position, who is able to work independently and as part of a team.

Key Responsibilities:

  • Maintain ongoing communication with customers regarding the status of their vehicle service, including any changes in timing or cost.
  • Provide accurate and timely estimates for repair and maintenance services.
  • Explain technical issues in clear, non-technical terms to customers, ensuring they fully understand the required work and any associated costs.

We require the ability to create detailed service orders, record all relevant vehicle information, concerns, and work performed, as well as maintain accurate and up-to-date customer records.

We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus additional benefits.



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