Data Centre Operations Manager

6 days ago


Centurion, Gauteng, South Africa Plus 1x Full time
Job Title: Data Centre Manager

At Plus 1x, we are seeking a highly skilled Data Centre Manager to join our team. As a key member of our IT department, you will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services.

Key Responsibilities:
  • Operational Leadership: Coordinate operational changes across all stakeholders, ensuring seamless execution and minimal disruption to our services.
  • Vendor Management: Manage day-to-day interactions with third-party suppliers, fostering strong relationships and driving value from our partnerships.
  • Technology Strategy: Plan and implement optimal technology services, aligning with our business objectives and driving innovation.
  • Continuous Improvement: Identify opportunities for process improvement and implement changes to enhance our services and efficiency.
  • IT Governance: Ensure adherence to IT governance processes and SLAs, maintaining the highest standards of quality and service.
Requirements:
  • Education and Certifications: Relevant degree/diploma preferred, with ITIL V4.0 certification and A+ and N+ certifications.
  • Experience: Minimum 8 years of IT experience with datacentre management expertise, with exceptional knowledge of cloud and physical data centres, hosting platforms, IoT, and ITIL principles.
  • Skills: Strong crisis management and critical thinking skills, project management and presentation skills, excellent verbal and written communication skills, and proficiency in MS Office.
Behavioural Competencies:
  • Customer Service Orientation: Demonstrate a customer-centric approach, with a focus on delivering exceptional service and support.
  • Leadership and Team Management: Lead and manage teams and individuals, with a strong sense of urgency and accuracy.
  • Interpersonal Skills: Possess excellent interpersonal skills, with the ability to work independently and take initiative.


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