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Digital Transformation Specialist
2 months ago
We are seeking a skilled Communications and Change Specialist to support our IT team in Johannesburg. This role focuses on driving effective communication and managing change initiatives within the Digital Workplace Team.
Key Responsibilities:
- Develop and implement change management strategies for IT projects.
- Analyze the impact of changes on stakeholders and create customized change plans.
- Guide the organization through IT transitions, ensuring smooth adoption of new initiatives.
- Monitor change initiatives to ensure they meet objectives and deliver desired outcomes.
- Design and execute communication plans to effectively convey IT changes to various audiences.
- Develop engaging and clear content for communication channels.
- Ensure consistent and coherent messaging across all IT communications.
- Build and maintain strong relationships with key stakeholders to support change initiatives.
- Gather and incorporate stakeholder feedback into communication and change management strategies.
- Identify and address training needs related to IT changes.
- Develop and deliver training programs to help users adapt to new processes.
- Provide ongoing support and resources to users during and after the implementation of changes.
- Work with project teams to integrate communication and change management plans into overall project timelines.
- Ensure that communication and change management activities are aligned with project goals and delivered on time.
- Report on the progress of change initiatives and communicate any adjustments needed to stakeholders.
Requirements:
- Bachelor's degree in communications or equivalent Diploma, IT, Business Administration, or a related field.
- 3 to 5 years of experience in communication and change management, preferably in an IT environment.
- Strong understanding of IT systems, processes, and project management.
- Excellent written and verbal communication skills, with the ability to translate technical information into user-friendly content.
- Proven experience in leading change management initiatives and engaging stakeholders.
- Certifications in change management or communications (e.g., ITIL) are a plus.
