Minerals Trade Leadership Position

5 days ago


Sandton, South Africa SGS Academy Full time
HOD: Minerals Trade Non-Energy Operations
  • Description:

This leadership role oversees the operations and functions of natural resource mineral commodities within South Africa, focusing on steel making raw materials, non-ferrous concentrates and metals, fertilizers, and industrial minerals. The successful candidate will be responsible for planning, organizing, managing, leading, and controlling these operations to meet business objectives and ensure compliance to company policies and business guidelines.

Main Responsibilities:
  • Develop and implement strategies to improve operational efficiency and effectiveness.
  • Collaborate with branch supervisors and commodity coordinators to coordinate inspection activities, ensuring timely completion and high-quality results.
  • Monitor and address operational performance issues, including queries on quality and staffing, to maintain high standards.
  • Work closely with Regional manager to accurately cost projects, ensuring effective financial planning and minimizing risks.
  • Ensure availability of necessary resources, equipment, and tools for optimal operational efficiency by coordinating with branch supervisors.
  • Implement quality management systems and certifications/accreditations within business lines, supporting Regional manager in this endeavor.
  • Manage fleet operations, reviewing vehicle logs monthly to maintain compliance and optimize resource utilization.
  • Liaise with clients, providing technical support through commodity coordinators to ensure their needs are met.
  • Efficiently resolve client complaints and claims, maintaining a positive reputation for the company.
  • Contribute to technical and sales support, as well as proposal coordination with commodity coordinators, to drive business growth.
  • Attend meetings as per client requirements, maintaining open communication channels.
  • Strictly adhere to quality and safety standards set by the SGS management system, upholding the company's reputation for excellence.
  • Verify the quality of reports/certificates before releasing them to clients, ensuring accuracy and precision.
  • Authorize reports/certificates for client distribution, maintaining transparency and trust.
  • Regularly review commodity coordinators' performance, presenting win/loss rates, revenue summaries, and client satisfaction/dissatisfaction rates to the regional manager, identifying areas for improvement.
  • Perform additional tasks assigned by direct line manager as needed, demonstrating flexibility and adaptability.


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