Installation Support Specialist
1 month ago
We're seeking a highly organized and customer-focused individual to join our team as an Installation Support (Scheduling) Agent. As a key member of our Installation team, you will play a vital role in coordinating and scheduling installations to ensure seamless delivery of our services.
Key Responsibilities:
- Collaborate with the Installation team to schedule installations efficiently and effectively.
- Ensure that installations meet quality standards and customer expectations.
- Communicate with customers to understand their needs and preferences for appointment timing.
- Use scheduling software and tools to manage installation appointments and prioritize tasks effectively.
- Provide exceptional support to customers and the Installation team to ensure a smooth and stress-free experience.
What We Offer:
- A competitive salary and performance-based incentives.
- A dynamic and inclusive work environment that values teamwork and individual contributions.
- Opportunities for professional development and career advancement.
Requirements:
- High school diploma or equivalent.
- Previous experience in scheduling or customer support is a plus.
- Familiarity with scheduling software is advantageous.
- Strong verbal and written communication skills to interact effectively with customers, technicians, and internal teams.
- Excellent organizational and time-management skills to handle multiple scheduling tasks and prioritize effectively.
We're looking for a motivated and detail-oriented individual who can thrive in a fast-paced environment and adapt to changing priorities. If you're passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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