Installation Support Coordinator

1 month ago


Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

**Energy at Work Projects: A Dynamic Team Opportunity**

We're seeking an exceptional Scheduling Operations Agent to join our dynamic team at Energy at Work Projects. As a vital part of our installation support, you'll play a crucial role in coordinating and scheduling installations seamlessly.

Our company prides itself on delivering top-notch services that enhance the lives of our customers. We're looking for someone who shares our passion for delivering exceptional customer experiences and is passionate about redefining excellence.

**What You'll Be Doing:**

  • Collaborate with our Installation team to schedule appointments efficiently and meet quality standards.
  • Gather feedback from customers and the Installation team to identify areas for improvement.
  • Communicate installation details, expectations, and changes to customers, technicians, and internal stakeholders.
  • Interact with customers to understand their needs and preferences for appointment timing.
  • Use your problem-solving skills to address scheduling conflicts and ensure timely resolutions.

**Competitive Salary Package:** Our competitive salary package includes a base salary of $60,000 per annum, plus performance-based incentives and opportunities for professional development and career advancement.

**Requirements:**

  • High school diploma or equivalent.
  • Previous experience in scheduling or customer support is a plus.
  • Familiarity with scheduling software is advantageous.
  • Strong verbal and written communication skills to interact effectively with customers, technicians, and internal teams.

**Why Join Us?**

  • A vibrant and inclusive work environment that values teamwork and individual contributions.
  • A commitment to delivering exceptional customer experiences and redefining excellence.


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