IT Support Specialist, Johannesburg

1 month ago


Johannesburg, Gauteng, South Africa Dynexity Full time

About Dynexity


Dynexity is a dynamic and innovative company based in South Africa, dedicated to providing top-notch technical services.



Job Overview


We are seeking an experienced IT Support Specialist to join our team in Johannesburg North. As a key member of our support team, you will be responsible for delivering exceptional technical support services to our clients.



Salary: R250 000 - R350 000 per annum


This role offers a competitive salary package, including a base salary of R250 000 per annum, with the potential for annual increases and bonuses based on performance.



Key Responsibilities


The successful candidate will have a strong background in technical administration and customer service. Your primary duties will include:



  • Providing technical support to clients via phone, email, or in-person visits;
  • Resolving technical issues efficiently and effectively;
  • Maintaining accurate records of client interactions and issue resolutions;
  • Collaborating with colleagues to ensure seamless delivery of services;
  • Staying up-to-date with industry trends and best practices in technical support.


Requirements


To be considered for this role, you will need:



  • A matric certificate or equivalent qualification;
  • At least 2 years of experience in technical administration or a related field;
  • Hands-on computer skills, including proficiency in Microsoft Office and other software applications;
  • Excellent communication and problem-solving skills;
  • A strong attention to detail and ability to work accurately under pressure.


What We Offer


In addition to a competitive salary package, we offer a range of benefits, including:



  • Ongoing training and development opportunities;
  • A collaborative and supportive work environment;
  • A generous leave policy;
  • A comprehensive employee benefits package.


Contact Information


Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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