IT Support Specialist, Johannesburg
1 month ago
About Dynexity
Dynexity is a dynamic and innovative company based in South Africa, dedicated to providing top-notch technical services.
Job Overview
We are seeking an experienced IT Support Specialist to join our team in Johannesburg North. As a key member of our support team, you will be responsible for delivering exceptional technical support services to our clients.
Salary: R250 000 - R350 000 per annum
This role offers a competitive salary package, including a base salary of R250 000 per annum, with the potential for annual increases and bonuses based on performance.
Key Responsibilities
The successful candidate will have a strong background in technical administration and customer service. Your primary duties will include:
- Providing technical support to clients via phone, email, or in-person visits;
- Resolving technical issues efficiently and effectively;
- Maintaining accurate records of client interactions and issue resolutions;
- Collaborating with colleagues to ensure seamless delivery of services;
- Staying up-to-date with industry trends and best practices in technical support.
Requirements
To be considered for this role, you will need:
- A matric certificate or equivalent qualification;
- At least 2 years of experience in technical administration or a related field;
- Hands-on computer skills, including proficiency in Microsoft Office and other software applications;
- Excellent communication and problem-solving skills;
- A strong attention to detail and ability to work accurately under pressure.
What We Offer
In addition to a competitive salary package, we offer a range of benefits, including:
- Ongoing training and development opportunities;
- A collaborative and supportive work environment;
- A generous leave policy;
- A comprehensive employee benefits package.
Contact Information
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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