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Technical Content Specialist and Editor

1 week ago

Randburg, Gauteng, South Africa BankservAfrica Full time

We are seeking a highly skilled Technical Writer and Editor to join our team at BankservAfrica. As a key member of our documentation department, you will be responsible for creating high-quality technical content for our products and services.

About the Job

  • You will research and write comprehensive technical documentation, including user manuals, guides, and online help systems.
  • Your expertise in technical writing and editing will ensure that our documentation is clear, concise, and easy to follow.
  • You will collaborate with subject-matter experts to develop specialized content and ensure its accuracy and relevance.
  • As a skilled reviewer, you will review and revise content developed by others, ensuring it meets our quality standards.

Key Responsibilities

  • Determine the clearest and most logical way to present information for greatest reader comprehension.
  • Analyze information required for the development or update of policy, procedure and form documentation.
  • Write content for other members of the team.
  • Review content developed by other members of the team.
  • Assess the content for clarity, accuracy, consistency and conciseness to ensure it is free of mistakes, easy to follow and up-to-date.

Qualifications

  • Bachelor's degree in English, communications, journalism or a related field.
  • Master's degree would be beneficial.
  • Microsoft Office Suite familiarity is necessary.