Member Experience Director

4 days ago


Cape Town, Western Cape, South Africa Ten Group Full time
Job Description
The Member Success Manager will play a critical role in representing the member in the business and championing the best outcome for the member.

This will result in member loyalty through effective complaint resolution in the broader EMEA region.

The role involves successfully resolving complaints and escalated complaints as per business requirements and providing support to the region and operations on all aspects of complaint resolution.



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