Deputy Store Manager

2 weeks ago

Cape Town, Western Cape, South Africa MONSOON Full time

Job Title: Deputy Store Manager

Job Summary: We are seeking an experienced Deputy Store Manager to join our team at Monsoon Accessorize. As a key member of our store management team, you will be responsible for leading by example, delivering excellent customer service, and supporting the management team to achieve company KPIs.

Key Responsibilities:

  • Drive the performance of the store by supporting the Store Manager with the development of the team, leading by example on great customer service, product knowledge, and being a brand ambassador.
  • Support the Store Manager to identify strengths and development needs of the team to create a live succession plan for the store and the wider business.
  • Manage the store team, ensuring they are motivated, knowledgeable, and exceeding expectations.
  • Support the Store Manager in operational administration and ensure communication is completed on time.
  • Provide support to other local branches as and when required.
  • Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for the store.
  • Be flexible to work variable days and hours across the week.

Requirements:

  • Experience of managing a team.
  • An individual who demonstrates passion, drive, resilience, and a can-do approach.
  • Decision-making ability and a sense of ownership to take responsibility.
  • Proven examples of delivering excellence in customer service both personally and through the team.
  • Confident to take ownership with a sense of responsibility.
  • Communicates openly and effectively.
  • Demonstrates planning and organisational skills.

Benefits:

  • A competitive salary.
  • An exciting bonus scheme.
  • A Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories.
  • A generous staff discount across Accessorize, Monsoon, and Monsoon Childrenswear which can be used in our stores and online.
  • An additional day's holiday to celebrate your birthday.

About Us:

At Monsoon Accessorize, we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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