E-commerce Operations Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa Performability Recruitment Full time
Key Responsibilities:
  • Manage strong relationships with corporate online customers, ensuring high service levels and satisfaction.
  • Implement and drive strategies focused on increasing online sales, optimizing platform performance, and enhancing customer experience.
  • Address and resolve customer complaints efficiently, ensuring timely responses and satisfaction.
  • Serve as the primary point of contact for resolving customer inquiries related to products, orders, and services.

Performability Recruitment seeks an experienced E-commerce Administrator to drive sales growth, improve customer satisfaction, and enhance the overall online experience for business clients.

The ideal candidate will possess excellent communication skills, attention to detail, and a strong understanding of e-commerce platforms.

Core Competencies:

  • Attention to detail
  • Communication skills
  • E-commerce platform knowledge
  • Strong IT/ Computer skills.
  • Strong Microsoft skills eg. Excel/ Word/ PowerPoint
  • Adaptability and flexibility


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