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E-Commerce Business Manager

2 months ago

Durban, KwaZulu-Natal, South Africa Telebest Full time
Job Title: Retail E-Commerce Manager

Telebest is seeking a highly skilled Retail E-Commerce Manager to lead the development and execution of our e-commerce business strategy across multiple brands.

Key Responsibilities:
  • Develop and implement e-commerce strategies to drive sales, customer engagement, and revenue growth.
  • Manage and optimize e-commerce websites, apps, and channels to ensure seamless user experiences and high conversion rates.
  • Collaborate with cross-functional teams to design and execute digital marketing campaigns that meet business objectives.
  • Monitor and analyze key performance indicators (KPIs) to inform data-driven decisions and optimize e-commerce operations.
  • Source and manage third-party specialists to drive e-commerce strategy and improve performance.
  • Build and maintain strategic relationships with payment partners, e-commerce partners, and internal stakeholders.
Requirements:
  • Marketing degree or similar; specialization in online and digital marketing is an advantage.
  • Minimum of 8 years marketing experience preferably in retail, of which at least 3 years in a middle / senior management role.
  • About five years of experience in e-commerce strategy, operations, and digital marketing.
  • Demonstrable experience and expertise in social media, mobile, and email marketing.
  • Strong knowledge of e-commerce platforms.
  • ROI-focused and able to work well in a highly target-driven environment.
  • Ability to work well under pressure and manage a significant workload.
  • Excellent analytical skills and experience using leading data analysis tools and platforms.
  • Ability to work independently and collaborate effectively.