Customer Service Representative

2 weeks ago


Durban, KwaZulu-Natal, South Africa The Building Company Full time

Job Summary

The Building Company is seeking a highly skilled and customer-focused Sales Rep to join our team. As a Sales Rep, you will be responsible for ensuring fast and efficient processing and fulfillment of customer orders.

Key Responsibilities

  • Manage stock levels and maintain accurate inventory records.
  • Listen to customer requirements and offer advice and alternatives to meet their needs.
  • Deal with customer queries accurately and in a timely manner.
  • Manage the delivery of customer goods and ensure timely delivery in line with company policy.
  • Perform general administrative duties and manage sales functions.
  • Take telephonic orders and ensure that all non-stock items are quoted on and purchased in accordance with company policy.
  • Assist customers with loading of customer goods when required.
  • Uphold and promote company values and culture.

Requirements

  • Grade 12 qualification.
  • 3 years retail sales experience in a building or construction environment.


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