Facilities Management Lead
5 days ago
About the Role:
This Senior Operations Specialist position is an excellent opportunity to drive operational excellence and improve efficiency within our facilities management operations.
Key Accountabilities:
- Develop and implement operational processes and procedures to drive improvement
- Conduct regular reviews of operational performance and identify areas for improvement
- Develop and maintain accurate records and reports on operational performance
- Provide training and support to staff on operational procedures and processes
- Contribute to the development and implementation of strategic plans to drive operational excellence
Responsibilities:
- Operational analysis and management
- Procedure critical review and identification and implementation of optimisation
- Best practices identification and standardisation across portfolios
- SLA performance review and analysis
- KPI review, reporting and trend analysis with the intent of identifying anomalies and improvement areas
- Processes & Procedures review, analysis, improvements, drafting, implementation and compliance monitoring and reporting
- Cost analysis and optimisation
- Budget & Forecasts drafting and monitoring
- Operational resource demand Requirements and optimisation
Education and Qualifications:
- National Diploma/Degree/Certificate in Engineering, Facilities Management, Properties Management, Finance Management or related field
- Driver's license
- Solid knowledge of general administrative systems and processes
- Solid knowledge of Facilities Management, CRM, Property Management & Financial Management processes, systems, standards & best practices
- Solid understanding of organisational business processes and procedures and optimisation methods
- Basic knowledge of all applicable HSE, FM & Operations related legislation
- Excellent analytical skills
- Excellent value chain engineering, cost analysis and optimisation skills
- Excellent administration and process skills
- Good communication (both oral and written) and presentation skills
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