Warehouse Facilities, Health
3 weeks ago
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Description
Purpose of the role:
- Ensure compliance and effective warehouse operations to support the internal and external customers in achieving business strategy. Undertake out strategic planning for building maintenance, facility budgets, managing third-party contractors, and ensuring the health, safety, and well-being of a workplace's occupants
Key outcomes
- Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable.
- Ensure self-audits are conducted against operations requirements.
- Monitor and manage the productivity of service providers as per the SLA.
- Maintain hygiene, health, and safety disciplines through the SLA of contractors and service providers.
- Engage with relevant stakeholders regarding operational matters (Risk, Maintenance, and Safety Leader)
- Liaise with Centre Management/Landlord and maintenance contractors regarding maintenance issues where applicable (security, safety, parking, electricity and water, plumbing, etc.)
- Ensure exceptional customer service at all times.
- Ensure efficient and house-keeping disciplines Manage customer interactions, complaints, and requests.
- Drive and maintain legal compliance
- Implement, update, and display all relevant OHASA documents as per requirements (e.g. OHASA policy…)
- Ensure all relevant OHASA appointments are in place (e.g. 16.1 and 16.2) and ensure the availability and training of health and safety reps, First Aiders, and Fire Fighters.
- Ensure employees are trained on emergency procedures as per legal requirements.
- Ensure all incidents and accidents are recorded and actioned as per policy.
- Enforce and maintain store operational policies, procedures, and processes
- Implement warehouse policies, procedures and processes.
- Apply key control and access control measures at the warehouse (LLS).
- Ensure CCTV footage is reviewed and action findings .
- Adhere to store processes
- Comply with OHASA and legal requirements (including hygiene internal audits).
- Ensure compliance with internal controls (e.g. access and keys) .
- Assist with commercial (warehouse) and operational duties (e.g. weekends, days off).
- Communicate and train employees and contractors on store operational policies.
- Ensure effective resource/workforce planning and management in line with legislation and people policies.
- Lead, develop and retain staff
- Manage the end-to-end People processes (attract, develop, retain).
- Drive and manage the Integrated Performance Management processes.
- Develop and coach the team.
Requirements
- Grade 12 or NQF 4 equivalent
- Relevant tertiary education will be an advantage
- Experience working in a retail environment
- 3-10 Years managerial experience
- Proven logistics experience.
- Samtrac certification
- Valid drivers licence
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