Support Services Specialist
5 days ago
As a Client Care Expert at Project Growth, you will be responsible for delivering exceptional customer experiences through various channels. This role requires a high level of empathy, strong communication skills, and a willingness to go above and beyond to meet customer needs.
You will be part of a small, supportive team that values collaboration and continuous learning. Our ideal candidate will be able to prioritize tasks effectively, manage multiple projects simultaneously, and maintain accurate records in our CRM system.
ResponsibilitiesCustomer Support: Provide friendly, professional service to customers via email, chat, Zoom, and phone.
Zoom Course Facilitation: Assist faculty in initiating Zoom courses, ensuring smooth course kick-offs, and providing customers with assistance in getting signed into Zoom.
Inquiry Management: Answer phone inquiries, respond to website form submissions, and handle general customer inquiries regarding course approvals, receipts, and certificates of attendance.
CRM Management: Track and log customer interactions within Salesforce CRM, maintaining accurate and organized records.
Collaborative Communication: Collaborate with management to stay updated on new services, policies, and procedures, and offer support and solutions in line with the company's customer service policies.
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Operations Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full time**Company Profile**Aquarius Specialist Recruitment is a leading recruitment agency specializing in financial services placements. Our team of experts has extensive knowledge of the industry, ensuring that we match candidates with the best job opportunities.Job Description:**As an Investment Team Associate, you will play a critical role in supporting the...
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Gaming Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Digital Outsource Services Full timeWelcome to Digital Outsource Services, where we deliver exceptional customer experiences in the online gaming world.Gaming Support Specialist (Fixed Term Contract)We're looking for a talented Gaming Support Specialist to join our team. As leaders in the field of online gaming entertainment, we provide expert support to customers in a multimedia...
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Financial Services Coordinator
5 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full time**About the Role**We are seeking a talented Operations Support Specialist to join our team. As an Operations Support Specialist, you will provide administrative support to the Investment Team, ensuring seamless model portfolio implementation and maintenance.Main Responsibilities:Model Portfolio Administration: Ensure accurate and timely administration of...
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Administrative Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Lesedi Nuclear Services Full time**Job Summary**We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide comprehensive administrative support to the Nuclear Division Management Team.The ideal candidate will have a proven track record of managing various administrative tasks, including document control, configuration management, and report...
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Cape Town, Western Cape, South Africa Western Cape Government Full timePersonal Assistant: Western Cape Police OmbudsmanThe Western Cape Government invites applications for a Support Specialist position in the Public Service Administration department.This role entails providing secretarial support services to the Ombudsman, including managing documents, responding to correspondence, and performing general administrative...
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Client Services and Marketing Project Lead
6 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timePosition OverviewAquarius Specialist Recruitment is seeking an experienced Marketing and Project Manager to support our client's marketing efforts. The successful candidate will have a strong background in marketing management, specifically brand, digital, and content creation.About the JobThe ideal candidate will be responsible for managing events,...
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Student Support Specialist
5 days ago
Cape Town, Western Cape, South Africa SayPro Full time**Our Mission at SayPro:**We strive to provide innovative solutions and services that support students throughout their academic journey. Our goal is to create a collaborative and supportive environment where students can thrive.**Job Overview:**We are seeking a highly skilled Student Support Specialist to join our team. In this role, you will serve as the...
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Cape Town, Western Cape, South Africa Fidelity Services Group Full timeAs a Administrative Support for Financial Services, you will provide administrative support to our revenue management team at Fidelity Services Group. This includes data entry, report generation, and document preparation, as well as providing excellent customer service to our internal stakeholders.You will work closely with our revenue management team to...
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Medical Support Specialist
7 hours ago
Cape Town, Western Cape, South Africa Stryker Full timeJob OverviewThe Clinical Support Specialist plays a crucial role in ensuring the success of Stryker's SportsMed procedures. This position is responsible for delivering exceptional customer support, training, and service excellence to our clinical customers.
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IT Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Status Staffing Full timeCompany OverviewStatus Staffing is a leading staffing agency based in South Africa.Job DescriptionWe are seeking an experienced IT Support Specialist to join our team as an Operations Engineer for one of our clients based in Claremont, Cape Town. The successful candidate will be responsible for providing end-user support, monitoring infrastructure, and...
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Clinical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeClinical Support Specialists play a vital role in ensuring the smooth operation of our pharmacies. As a Clinical Support Specialist at Clicks Group Limited, you will be responsible for providing pharmaceutical care services and performing day-to-day dispensary administration according to company standards.Key Responsibilities:Deliver high-quality customer...
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Cloud Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Amazon Full timeAs a leading provider of cloud services, Amazon is seeking a highly skilled Cloud Support Specialist to join our team in Mexico. This role offers the opportunity to work with cutting-edge technology and contribute to the success of our customers.About the JobThis position involves providing technical support to our customers through various contact channels,...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Datafin IT Recruitment Full timeJob DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Datafin IT Recruitment. As a Technical Support Specialist, you will play a pivotal role in providing exceptional customer service and support to our clients.The ideal candidate will have a minimum of 2 years' experience providing end-user support to...
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IT Support Specialist
2 days ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeMindmatch Consulting is looking for a highly skilled IT Support Specialist to join our dynamic and expanding Technical IT Services Division. As a 2nd Line Support Engineer, you will provide remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st Line Engineers.Key Responsibilities:Provide technical support via...
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German Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Digital Outsource Services Full timeAbout the Role:We're seeking a highly skilled and motivated individual to join our Customer Support team as a German Customer Service Host. In this role, you will provide exceptional customer service to our clients, utilizing your strong communication skills and technical expertise to resolve issues efficiently and effectively.The ideal candidate will...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Progressive Edge Full timeJob DescriptionWe are seeking a highly skilled IS Support Specialist to join our team at Progressive Edge. As an IS Support Specialist, you will play a pivotal role in executing essential operations, configurations, and maintenance on our production systems.Your responsibilities will encompass tracking, managing, and reporting IT issues to ensure prompt...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Talent Shore SA Ltd Full timeAt Talent Shore SA Ltd, we are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our service desk, you will be responsible for providing exceptional technical support to our customers.About the RoleThis is an exciting opportunity to work with a global team and contribute to the success of our business....
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Administrative Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeAbout the Job:The Department of Infrastructure, Western Cape Government is seeking a highly skilled Administrative Support Specialist to join their team. The successful candidate will be responsible for providing administrative support services to senior management.Responsibilities:Rendering a secretarial or receptionist support service to the...
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Clinical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeAbout the RoleAs a Clinical Support Specialist at Clicks Group Limited, you will be responsible for providing pharmaceutical care services and performing day-to-day dispensary administration according to company standards. Your primary focus will be on administering scripts and providing general dispensing duties while prioritizing patient satisfaction.
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IT Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Communicate IT Full timeJob OverviewWe are seeking an IT Support Specialist to join our team at Communicate IT. The ideal candidate will be responsible for providing top-notch technical support and assistance to our clients.About the RoleThis is a challenging and rewarding role that requires strong problem-solving skills, attention to detail, and excellent communication skills. As...