Head of Operational Excellence

About the Opportunity:We are seeking a highly motivated and experienced individual to fill the role of Head of Customer Support at Initiate International. As a key member of our leadership team, you will play a crucial role in shaping and scaling our customer support function, driving operational excellence, and delivering exceptional player...

Job DescriptionWe are seeking a highly motivated and experienced Head of Operations to join our team. The successful candidate will be responsible for developing and executing a strategic plan to drive operational excellence and achieve business objectives.

About the RoleThis is an exciting opportunity to join our team as a Senior Head of Operations, where you will play a critical role in driving operational excellence and delivering exceptional customer service.You will be accountable for:Pricing for new business and ensuring solution delivery meets client expectations and Capita framework...

ENGINEERINGUK is a leader in customer experience, providing fully hosted global delivery centres trusted by top brands worldwide. We're now looking for a talented Senior Head of Operations to join our team.This role involves developing and implementing policies and procedures, leading high-performing teams, and collaborating with internal and external...

We are seeking an experienced and strategic Head of Operations & Partnerships to drive operational excellence and cultivate high-impact partnerships within the iGaming and Sports Betting industry across Africa. This is a pivotal leadership role where you will be responsible for streamlining business operations, optimizing performance, and forging strategic...

About the CompanyExl is a global leader in data-driven operations management solutions. We are committed to delivering exceptional results to our clients through our expertise in operational efficiency, customer experience, and technology-enabled business processes.We are seeking a highly skilled and experienced Head of Operational Efficiency to join our...

Candidates are invited to apply for the position of Head of Retail Finance Operations within Clicks Group Limited. As a key member of our finance team, the successful applicant will play a critical role in shaping the future of our retail finance operations.The Head of Retail Finance Operations will be responsible for implementing and aligning the finance...

About the RoleWe are seeking a seasoned IT professional to fill the position of Head of IT Operations at Sabenza IT & Recruitment. As a key member of our leadership team, you will play a critical role in driving business growth and operational excellence through innovative IT solutions.The ideal candidate will have a strong background in IT management, with...

About the RoleThis is an exciting opportunity to join our talented team as a Service Quality Expert. As the Head of Service Excellence and Complaints Management, you will play a critical role in driving service quality across our operations teams, boosting customer satisfaction, and supporting a culture of continuous improvement.Your primary responsibilities...

Job Description: Head of Operations - BPOLocation: Cape Town, South AfricaEmployment Type: FulltimeUS Campaign (Aviation)Job Responsibilities:Engage with clients to review performance and formulate service improvement plans while addressing operational issues.Forecast and analyze data against annual budget figures to ensure alignment and performance...

The Shoprite Group of Companies is seeking a seasoned professional to fill the role of Customer Services Manager. In this position, you will oversee the operational aspects of the Customer Contact Centre, ensuring seamless customer interactions and efficient service delivery.Your key responsibilities will include leading the Customer Services Team,...

Action Appointments seeks an Executive Head of Operations to lead our programme delivery, ensuring effective implementation and maximising impact.We are looking for a seasoned professional with a strong track record in programme management, stakeholder engagement, and team leadership.A master's degree in law or a related field;Expertise in environmental law...

Job Overview: Head of Online OperationsRevtech Global (Pty) Ltd is seeking a highly skilled Head of Online Operations to lead our digital lending operations. The ideal candidate will have experience in managing online lending processes and driving business growth.**Key Responsibilities:**Supervising and coordinating Cape Town Branch and Namiia employees...

Job SummaryThe Head of Accounting Operations will be responsible for overseeing the accuracy and timeliness of billing and collection of cash, ensuring compliance with company policies and standards.

Talent Shore SA Ltd is seeking a highly motivated and results-driven Logistics Operations Manager - Supply Chain Excellence to join our team.About the RoleAs a Logistics Operations Manager - Supply Chain Excellence, you will play a key role in ensuring smooth inbound supply chain operations, managing relationships with logistics providers, and overseeing the...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from IGT Solutions.Regional Talent Acquisition ProfessionalPosition: Head Operations – AirlineLocation: CapetownEmployment type: PermanentJob type: Full timeIGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless...

We are looking for a highly skilled Head of Traditional Retail Operations to join our team in South Africa.About the Role:The Head of Traditional Retail Operations will be responsible for developing and implementing operational policies and procedures to optimize efficiency. This includes ensuring proper inventory and stock management, as well as overseeing...

We are looking for a skilled and experienced professional to join our team as Operational Branch Head.The ideal candidate will be responsible for leading and managing a team of branch employees, driving business growth, and ensuring operational excellence.Main ResponsibilitiesLead and manage a team of branch employees, ensuring high levels of performance and...

Job Title: Head of Financial OperationsWe are seeking a highly skilled and experienced financial professional to join our team as a Head of Financial Operations.About the RoleThe successful candidate will be responsible for overseeing all financial activities across the organization, ensuring compliance with relevant regulations and optimizing financial...

We are looking for a highly skilled Head of Financial Operations to join our team at Aquarius Specialist Recruitment. The ideal candidate will have a strong background in financial management, with expertise in areas such as financial record keeping, financial reporting, and regulatory compliance.Key ResponsibilitiesThe Head of Financial Operations will be...